Your personal information matters. This Privacy Policy explains what data Akrasbela collects when you use the platform, why we collect it, how it is stored, who can access it, and what rights you have over your own information. Please read through this carefully before using the platform.
Six principles that govern how Akrasbela handles your personal data.
We only collect personal information that is genuinely necessary to run your account, process payments in PKR and keep the platform secure. We do not gather data just because we can.
Your personal data is never sold to advertisers, data brokers or unrelated third parties. We share data only where it is necessary to operate the platform or comply with legitimate requirements.
Account information, payment details and identity documents are stored using industry-standard security measures. Access to player data within the platform is restricted to authorised staff only.
You can request access to your data, ask for corrections, or request deletion of your account and associated records. We respond to all legitimate data requests promptly and clearly.
This policy is written in plain language so you actually know what happens to your data. We do not bury important information in legal jargon that is difficult to understand.
We use cookies to keep your session active and improve platform performance. Essential cookies are required for the site to function; non-essential cookies can be managed through your browser settings.
Please Note: By creating an account on Akrasbela or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. This policy forms part of the platform's Terms and Conditions.
Akrasbela ("the Platform", "we", "us") operates the online gaming platform available at akrasbela.win. As part of running this platform for players in Pakistan, we process personal information about the people who use our services. This Privacy Policy sets out exactly what that means in practice — what data we hold, why we hold it, and what your rights are in relation to it.
This policy applies to all users of the Akrasbela platform, including registered account holders, users who browse without registering, and anyone who contacts the support team. It covers data collected through the website, through the Akrasbela mobile app, and through any direct communications you have with the platform.
We take privacy seriously. The platform is built for Pakistani players, and we understand that trust is the foundation of that relationship. If you have questions about any part of this policy, contact the support team using the details at the bottom of this page.
The categories of personal data we collect depend on how you interact with the platform. Below is a breakdown of the main data types and the context in which they are collected.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and KYC verification |
| Contact Data | Email address, phone number | Registration, support communications |
| Financial Data | Payment method details, transaction history in PKR | Deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer |
| Account Activity | Betting history, game sessions, bonus usage, VIP tier | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system | Every platform visit, automated collection |
| Usage Data | Pages visited, features used, session duration | Every platform visit, analytics tools |
| Communications | Support chat transcripts, email correspondence | When you contact the support team |
| Verification Documents | CNIC copy, proof of address, payment proof | KYC process, identity checks |
We do not collect sensitive personal information beyond what is necessary for identity verification. We do not collect biometric data, religious affiliation, political views or any other category of sensitive data not listed above.
Akrasbela collects personal data through several channels, all of which are directly related to your use of the platform.
The most significant portion of your data comes from actions you take on the platform yourself. This includes filling in the registration form, submitting identity verification documents, making deposits through JazzCash, Easypaisa, Raast or bank transfer, and contacting the support team. Every time you interact with the platform in a way that requires your input, you are providing us with data.
When you visit akrasbela.win or use the Akrasbela app, certain technical data is collected automatically. This includes your IP address, the type of device and browser you are using, your operating system, and data about which pages you visit and for how long. This information is collected using standard web technologies including server logs, cookies and analytics tools. It helps us understand how the platform is used and where improvements can be made.
When you make a deposit or request a withdrawal, our payment processing partners — such as JazzCash and Easypaisa — share transaction confirmation data with us. This allows us to credit your account and verify the transaction. We receive only what is necessary to confirm and process the payment; we do not receive your full payment account credentials from these providers.
Every piece of data we collect is used for a specific, defined purpose. We do not use your data for anything beyond what is listed below without first obtaining your consent or being required to do so by a legitimate obligation.
Marketing Preference: We will only contact you with promotional messages if you have opted in during registration or through your account settings. You can withdraw that consent at any time and we will stop sending marketing communications promptly.
Akrasbela does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for each purpose.
To process your deposits and withdrawals, we share necessary transaction data with payment service providers including JazzCash, Easypaisa, Raast and banking partners. These providers process your payment data under their own privacy policies and are not permitted to use your data for any purpose beyond processing the transaction.
For account verification purposes, we may use third-party KYC (Know Your Customer) service providers to help verify the identity documents you submit. These partners are bound by strict data processing agreements and may only use your data for the verification service they provide to us.
The Slot Games and Live Casino sections of the platform are powered by third-party game providers. When you launch a game, limited session data is shared with the relevant provider to run the game. Game providers do not receive your full account details or payment information.
We may be required to disclose personal data in response to a lawful request from a competent authority. In such cases, we will share only the minimum data required to satisfy the request and will notify affected users where we are legally permitted to do so.
Important: We never sell, rent or trade your personal data to advertisers, data brokers or any third party for commercial purposes unrelated to the operation of the Akrasbela platform.
All financial transactions on Akrasbela are conducted in PKR. The platform supports JazzCash, Easypaisa, Raast, bank transfers, debit cards and select mobile wallets. When you make a deposit or request a withdrawal, we record the transaction details including the amount, payment method, date and transaction reference.
Full payment account credentials — such as your JazzCash PIN or bank account password — are never collected or stored by Akrasbela. All sensitive payment authentication happens directly through your payment provider's own secure interface.
Transaction records are retained as part of your account history and are used for account management, dispute resolution and, where applicable, compliance with financial record-keeping requirements. You can view your complete transaction history within the account section of the platform at any time.
Akrasbela applies transaction monitoring to detect unusual patterns that may indicate fraudulent activity or money laundering. If your account is flagged during this process, we may contact you to request additional information before continuing to process transactions.
We retain your personal data for as long as your account is active and for a defined period after account closure. The retention period depends on the type of data and the reason it was collected.
When data is no longer required for its original purpose and there is no ongoing legal or compliance reason to retain it, we delete or anonymise it. If you request deletion of your account, we will begin the deletion process for data that is not subject to a retention obligation and confirm when this has been completed.
Protecting the personal data of our players is a priority. Akrasbela uses a combination of technical and organisational measures to keep your information secure.
The platform uses HTTPS encryption for all data transmitted between your device and our servers. Sensitive account data is stored in encrypted form. Access to player data within the organisation is controlled through role-based access permissions, meaning staff can only access the information necessary for their specific responsibilities.
Staff with access to personal data are subject to confidentiality obligations. The platform undergoes regular security reviews to identify and address vulnerabilities. Payment processing is handled through established, secure channels rather than directly by the platform.
Security is a shared responsibility. You play an important part by keeping your account password strong and unique, not sharing your login details with anyone, logging out of your account when using a shared device, and reporting any suspected unauthorised access to the support team immediately. Akrasbela will never ask you for your password via email or chat.
Suspected Breach: If you believe your account has been accessed without your authorisation, contact the support team immediately so we can secure your account and investigate the incident.
Akrasbela uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. Below is a summary of the cookie categories in use.
These cookies are required for the platform to function. They manage your login session, keep you authenticated as you navigate between pages, and support core security features. You cannot opt out of essential cookies while continuing to use the platform, as disabling them would prevent basic functionality from working.
We use analytics tools to understand how players use the platform — which pages are visited most, where users tend to drop off, and how features are performing. This data is aggregated and does not identify you personally. It helps us make the platform better for everyone.
These cookies remember your settings and preferences — such as language or display preferences — so you do not have to set them again each time you visit.
You can manage cookie settings through your browser preferences. Most modern browsers allow you to block or delete cookies. Note that blocking essential cookies will affect your ability to use the platform normally.
As a user of the Akrasbela platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team with your account details and a description of your request.
You can request a copy of the personal data we hold about you. We will provide this in a clear format within a reasonable timeframe.
If any data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
You can request deletion of your account and associated personal data, subject to any retention obligations that apply.
In certain circumstances, you can ask us to limit how we use your data while a query or dispute is being resolved.
You can request your personal data in a machine-readable format so it can be transferred to another service if you choose.
Where processing is based on your consent — such as marketing emails — you can withdraw that consent at any time through your account settings.
The Akrasbela platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. During registration, all users are required to confirm they meet the minimum age requirement, and age verification checks may be applied at any point.
If we discover or are informed that an account belongs to a person under 18, the account will be closed immediately. Any deposits made will be refunded where possible, and any gameplay data associated with the account will be deleted. We take this obligation seriously and will act promptly on any report of underage access.
If you are a parent or guardian and believe a minor has registered an account on the platform, please contact the support team immediately so the account can be reviewed and closed.
Akrasbela may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable requirements, or improvements to how we explain our practices. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active account holders through the platform or their registered contact details.
We encourage you to review this policy periodically so you stay informed about how your data is being handled. Your continued use of the platform after an updated policy has been published constitutes your acceptance of the revised version. If you do not agree with any changes, you should stop using the platform and contact the support team to close your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to the Akrasbela support team. We aim to respond to all data-related queries promptly and clearly.
Support Email: [email protected]
For questions about account usage, deposits, withdrawals or gameplay, please also visit our FAQ page which covers the most common queries from Pakistani players. For full platform usage rules, refer to the Terms and Conditions.
Your data is safe with us. Create your free account and enjoy Cricket betting on PSL and T20 matches, live casino, slot games and VIP rewards — all in PKR with JazzCash and Easypaisa support.
18+ only. Please read the full Terms and Conditions before registering. Gamble responsibly.